In addition, it has a separate TDD number for people who are deaf or hearing impaired, as well as a dedicated line for people who have purchased tickets to "arts" events, including the ballet and the symphony. Other questions. Venues set their own policies on some issues, such as seating and age-restrictions: Ticketmaster isn't able to intervene if a customer purchases tickets to a show without understanding these policies. Another issue is that since Ticketmaster is a third-party business that does not actually own the venues it sells tickets for, the company has limited power when it comes to addressing problems with a specific venue. Please keep sharing your experiences so we can continue to improve this free resource. If you have selected eTicket (Mobile and Print-at-Home) as your delivery options, you can access your eTickets: As a PDF Print-at-Home ticket to print from your Desktop or Mobile browser (these must be printed) ; As a QR Coded Mobile Ticket from your Ticketmaster App or Mobile browser. For all your questions about this wonderful present! Eventnaam. How can I submit a complaint about Ticketmaster? While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. During working hours we will reply within a few hours. Can't find the answer to your question? Ticketmaster customer service representatives can resolve a range of issues, including questions about tickets and ticket delivery, issues surrounding credit card charges and ticket pricing, and the possibility that a ticket was issued for the wrong class of seating. If a second call does not resolve your problem, consider getting in touch with Ticketmaster through a different method. I need ***. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Your order. Besides calling, the next favorite option for customers looking for help is via 800-653-8000 for US Fan Support. If you have an existing order, you can Chat with us or Send us an email.Simply follow these steps: Sign into your Ticketmaster account Questions about premiums that come with tickets, Requests for changes, refunds or cancellations, Technical support for using the Ticketmaster website or mobile app. Do you have a question about today's Livestream event? De Ticketmaster app is jouw persoonlijke tool om live muziek, sport, kunst, theater en familie events te ontdekken en tickets te boeken. Besides calling, the next favorite option for customers looking for help is via 800-653-8000 for US Fan Support. Is your question not among these FAQ's? No refund. We've created these shortcuts and apps to try to help customers like you (and ourselves!) I purchased tickets for the Tampa Bay Packer game in Tampa, for October *. The next representative you speak to may be better able to assist you. All the information about your order. Can I bring something to sit on. What Do I Do If My Ticketmaster Tickets Were Lost or Stolen? First, review any notes that you took during your original call. Eventdatum (dd/mm/jjjj) Vul de datum op de juiste manier in. Common problems addressed by the customer care unit that answers calls to 800-745-3000 include Track an Order, Missing Tickets, Refund a Charge, Special Request, Purchase Tickets and other customer service issues. Tickets & Delivery methods. By requiring a phone number, having direct access to an active number, and the entry of a verification code delivered to your phone, we decrease the opportunity for anyone, especially bots, to create Ticketmaster accounts. How to contact Ticketmaster U.S. online, by mail, or by phone. Der Ticketmaster Kundenservice Für Fragen rund um Ihre Tickets, Ihre Bestellung sowie zum Angebot von Ticketmaster nutzen Sie bitte unseren Online-Hilfe-Bereich . In many cases, tickets are non-refundable and Ticketmaster is not authorized to initiate refunds to purchasers. Ticketmaster has different numbers in the countries in which it operates. Be sure to request tracking and delivery confirmation. I got an email from Caroline and need to speak to a customer representative, Trying to get refund for my baseball tickets*Order * **-******ATL*Thanks. I'm getting a refund but I don't have the same credit or debit card. How to collect and use your tickets, including what to do if you've lost your tickets. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. As one of the top ticket sellers in the country, Ticketmaster gets a lot of customer service requests each and every day. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. It's absolutely necessary to press 0 when you're in the automated message part if you want to talk to a real person. This is the quickest way to make any missed payments. You can help! This is not a fast option, but it does show Ticketmaster that you are serious about this issue and your letter may end up in the hands of somebody who will be able to take the time to read it and take effective action on your case. We ask for your understanding in this situation. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Ticketmaster in an easy-to-use summary, as well as a full comparison of the 6 ways to reach Ticketmaster, compared by speed and customer recommendations. My payment has been debited, but I haven't received any tickets yet? We will respond to your question as soon as possible. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Telephone Ordering tickets: 0900-3001250 (60 cpm) I purchased two tickets to Cole swindell and concert was postponed. Darüber hinaus sind wir jederzeit auch persönlich für Sie da, um Ihnen den bestmöglichen Service zu bieten. We can only help with events in England, Scotland and Wales, so you’ll need to contact Ticketmaster Ireland. Topic * If you need help with an exchange, please contact our Fan Support Line at 800-653-8000 Contact us. Vertel ons alvast iets meer zodat we je beter kunnen helpen. OnlineYou can find most answers to your questions right here in our FAQ. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Related Articles. It's not always clear what is the best way to talk to Ticketmaster representatives, so we started compiling this information built from suggestions from the customer community. Have pen and paper handy so you can take notes during your call. If Ticketmaster remains unresponsive, Try sending a letter through postal mail. team is currently experiencing longer than usual waiting times. As soon as we have more information, all ticketbuyers will receive an email. Sharing is what powers GetHuman's free customer service contact information and tools. Extra informatie ticketverkoop voor een event. They finally phone back on the day of concert, with an offer to put the ticket up for resale. People call Ticketmaster customer support for a range of reasons, including: Here are some of our best tips for helping to ensure that your call to Ticketmaster customer service goes smoothly: Ticketmaster has historically had customer relations problems, primarily due to the company adding additional fees to ticket prices that were not always obvious at the beginning of the purchase process. If you think this information is inaccurate or know of other ways to contact Ticketmaster please let us know so we can share with other customers. Ticketmaster is a ticket sales company that operates throughout the United States and within several other countries. If the event is not listed, we are, for now, not able to provide you with any information. ** back... Tickets I purchased appear & disappear under my events. My Account Ticket Your Event Refunds and Exchanges Sell Contact Us Custom Tickets Gift Cards N.Y. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. Search FAQs. URL Name. GetHuman builds free tools and shares information amongst customers of companies like Ticketmaster. This information may include ticket confirmation numbers, dates and times of events, billing statements from your credit card company or any correspondence between you and Ticketmaster that is relevant to your case. Events in Northern Ireland or the Rep.of Ireland. Ticketmaster Gift Card. Your internet security is important to us. How to contact Ticketmaster Canada online, by mail, or by phone. I have standing tickets, but I won't be able to stand the whole event. The Ticketmaster call center that you call into has employees from West Virginia, Texas, Virginia, Canada and is open Mon-Sat 9am-6pm, Sun noon-6pm EST according to customers. This phone number is Ticketmaster's Best Phone Number because 136,638 customers like you used this contact information over the last 18 months and gave us feedback. Further sympath, another docket number and a promise of a call back. You may need to record confirmation or cancellation numbers or take down the name of the representative who assists you. Due to the high volumes we are facing, it's possible that we can't reply within the term mentioned in the confirmation e-mail you receive after sending your message.WebcareContact us via Facebook or Twitter. Information om Ticketmaster Lær os bedre at kende, og se vores retningslinjer, jobmuligheder samt information om vores globale brand. © 1999- 2020 Ticketmaster. Make sure you are calling the right number. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. In total, Ticketmaster has 3 phone numbers. Having a phone number connected to an account helps us verify your identity. How Do I Redeem My Promo Code with Ticketmaster? Next, call Ticketmaster back. Hours: Mon-Sat 9am-6pm, Sun noon-6pm EST; best time to call: 9:01am. Contact us via Facebook or Twitter. If you don't have any notes, try and recall what happened during your conversation and write it down. I can’t find my tickets I purchased March * th for the WWE SMACKDOWN I want my refund a... i want to sell * of my tickets, but it wont allow me too? Onze mobiele tickets in de app zorgen ervoor dat je nooit meer een ticket vergeet of hoeft te printen! All of these options have the advantage of providing you with a written transcript of your conversation. We will be available until approximately 9 p.m. through our social media channels.TelephoneOrdering tickets: 0900-3001250 (60 cpm)Service: 0900-3001255 (local rate) if you have a question about tickets you have already ordered.From abroad: 0031 (0) 88-1232425 (local rate)The opening hours for our Call Center are Monday - Friday between 12.00 pm and 04.00 pm. No phone call, so she phoned back. Individuals who purchase tickets issued by Ticketmaster through a third party, such as a "scalper" or someone who sells tickets on eBay or Facebook, often have no protection against fraud. How Do I Get Ticketmaster to Refund a Charge? And you can click here if you want to compare all the contact information we've gathered for Ticketmaster. The next best way to talk to their customer support team, according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. This is Ticketmaster's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ticketmaster agent. Get answers to most questions fast with our FAQs - just choose the topic and enter a keyword (e.g. We will be available until approximately 9 p.m. through our social media channels. Rescheduled and cancelled eventsDue to the high volume of of enquiries we’re currently receiving in connection to the Coronavirus, our customer support (?) You’ll need your reference number, telephone number a nd the last four digits of your original credit/debit card. These can be shown on your phone at the venue. These tickets provide the fans guaranteed access to the areas that are most in demand at the time of purchasing. Let us know. How Do I Track My Order with Ticketmaster? We want to remind you not to share sensitive data such as full credit card or debit card information, banking information or other sensitive information via email. The next best way to talk to their customer support team, according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. This information can be very helpful if you have to escalate your case. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. This phone number is Ticketmaster's Best Phone Number because 136,638 customers like you used this contact information over the last 18 months and gave us feedback. Fan Safety Is Our Priority: For Your Event’s Refund or Credit Eligibility Visit Your Account or Learn More About Options for Canceled, Rescheduled and Postponed Events You may still have options. If you've tried resolving an issue or getting an answer to a question by calling Ticketmaster and yet hung up the phone feeling dissatisfied, don't give up. Other options include getting in touch via email or through social media. Answers regarding your account and how we protect your data. want my tickets colts green bay game have not gotten them yet want them now. A number of the tickets is set aside for this purpose by the artist or promoter. And you can click here if you want to compare all the contact information we've gathered for Ticketmaster. Contact Us. Retningslinjer for køb Persondatapolitik Cookie-politik A lot of information (and your tickets) can be found in your own Ticketmaster account. If you have already purchased your ticket, log into your account online and request a live chat. My Ticketmaster account. How-do-I-get-a-refund. Last 4 digits of Card used Please enter the last 4 digits of the credit card number used to purchase. Do you have a question about today's Livestream event? During working hours we will reply within a few hours. We’d advice you not to contact our customer support team directly. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Registered Brokers Do Not Sell My Information Our Network Live Nation House of Blues Front Gate Tickets TicketWeb TicketsNow Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange In short, the two companies are not related. Customer support agents can also, when possible, assist with ticket changes and refunds. You can find most answers on rescheduled or cancelled events due to the Coronavirus on our inormationpage.Is the event you’re interested in not listed here, then we currently don’t have any information on this event. "mobile delivery ") in the search box.. All rights reserved. Ticketmaster is not obligated to assist individuals who purchase a ticket through an unauthorized seller. Manage Tickets. Jouw telefoon is van nu af aan je ticket voor concerten, sportwedstrijden en festivals waar mobiele toegang mogelijk is. How does the verification process work? Various questions and answers. If you think this information is inaccurate or know of other ways to contact Ticketmaster please let us know so we can share with other customers. Cancelled and postponed events. How Do I Purchase Tickets with Ticketmaster? Platinum Tickets are offered for sale via Ticketmaster and are authentic, original tickets. Please fill in our contactform. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. She phoned ticket master and was given sympathy and a docket number and a promise of a return call in up to 72 hour. Before calling, make sure that you have any necessary information in front of you.